Shipping & Returns


We ship to the lower 48 states with the exception of Washington, Oregon and California.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Shipping rates are based on the total value of the order, at 20%, 25% or 30% depending on region.  For Indiana residents, shipping will be 20% of the order total.

All orders have a $7.00 handling fee, no matter the shipping location or order size.

Perennial plants all ship free, no matter the size.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Please note that plants are not eligible for return.  We guarantee that you'll be sent live, healthy plants; if you feel that the stock you have received is not satisfactory, please call us within 7 days of receiving the plants.  We'll request you provide photos, and will reimburse your order.